Privacy policy

Privacy Policy At SYNEX, we respect and prioritize the privacy of our clients and stakeholders. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in connection with our government procurement services. By engaging with SYNEX through our website or other communication channels, you signify your agreement to this Privacy Policy. **Information We Collect** SYNEX collects information that is necessary to perform and enhance our service offerings. This includes personal details such as names, contact numbers, email addresses, and governmental identifiers when applicable. We also gather non-personal data related to your interactions with our website using cookies and other tracking technologies to improve user experience and tailor our content to better meet your needs. **Use of Information** The information we collect is used to facilitate the procurement services we offer. This entails processing contracts, maintaining accurate records in compliance with government regulations, and improving service delivery through feedback analysis. Additionally, SYNEX uses this data for internal audits, trend analysis, and as part of efforts to maintain cybersecurity standards. **Sharing Information** SYNEX is committed to maintaining confidentiality and security regarding personal information. We do not sell or rent your information to third parties. However, we may disclose your details to trusted partners who assist us in delivering services under strict confidentiality agreements and in compliance with U.S. laws. Exceptions are made only where legal obligations require disclosure or where SYNEX needs to protect its rights and safety. **Data Security & Retention** Securing your personal data is a priority at SYNEX. We employ industry-standard security measures designed to protect against unauthorized access or misuse of data. While no method can guarantee absolute security, we strive to apply robust protections for all data within our custody. Personal information will be retained only as long as necessary for fulfilling the purposes outlined unless a longer retention period is required by law. **Your Rights & Choices** You have certain rights pertaining to your personal information, including the ability to access and update it as needed. Should you wish to exercise these rights or have any inquiries about this policy or your data's use, please contact us directly so we can address your concerns promptly. **Policy Updates** This Privacy Policy may be revised occasionally to reflect changes in regulatory requirements or operational practices. Notification of significant updates will be communicated through our website prominently.